Terms of Service

Last updated: June 2025

1. Agreement to Terms

By accessing this website or engaging Sripadatech IT Solutions for managed IT services, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use of this website and do not engage our services.

2. Services

Sripadatech provides managed IT services, remote infrastructure support, cloud services, and application support as described on this website. The specific scope, service levels, and pricing for each engagement are defined in a separate Statement of Work (SOW) or Service Agreement signed by both parties.

3. Use of This Website

You agree to use this website only for lawful purposes. You must not:

• Attempt to gain unauthorised access to any part of the website or its underlying systems.
• Transmit malicious code, spam, or any content that could harm Sripadatech or other users.
• Reproduce, copy, or redistribute any content from this website without written permission.

4. Intellectual Property

All content on this website — including text, graphics, logos, and code — is the property of Sripadatech IT Solutions and is protected by applicable copyright and intellectual property laws. You may not reproduce or distribute any content without our express written consent.

5. Confidentiality

Any technical or business information shared by either party during an engagement shall be treated as confidential and not disclosed to third parties without prior written consent, except as required by law. Formal non-disclosure agreements may be established as part of the service agreement.

6. Limitation of Liability

To the maximum extent permitted by law, Sripadatech shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our services, beyond the amounts paid by the client for the relevant service in the preceding 12 months.

7. Service Level Agreements

Specific response and resolution time commitments are defined in our Service Level Agreement. SLA credits and remedies are described therein and constitute the client's sole remedy for service availability failures.

8. Governing Law

These terms are governed by the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

9. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of the website or services after changes constitutes acceptance of the revised terms.

10. Contact

Questions about these terms can be directed to:
Sripadatech
info@sripadatech.com