Privacy Policy
Last updated: June 2025
1. Who We Are
Sripadatech IT Solutions ("Sripadatech", "we", "us") is a managed IT services company based in Pune, India. This policy explains how we collect, use, and protect the personal information you share with us through this website or our services.
2. Information We Collect
We may collect the following categories of information:
- Contact data: name, email address, phone number, and company name submitted via our contact or assessment forms.
- Technical data: IP address, browser type, pages visited, and referring URL — collected automatically via server logs.
- Communications: emails, chat transcripts, or other correspondence you send us.
We do not collect payment card details through this website.
3. How We Use Your Information
- To respond to enquiries and provide the services you request.
- To send service updates, maintenance notices, or SLA reports relevant to your account.
- To improve the website and our service delivery based on aggregated usage data.
- To comply with legal or regulatory obligations.
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
Where applicable under data protection law (including the DPDP Act 2023 for Indian residents and GDPR for EEA residents), we process your data based on: your consent (form submissions), the performance of a contract (service delivery), or our legitimate interests (site security and service improvement).
5. Data Retention
We retain personal data for as long as necessary to provide our services and meet legal obligations. Contact enquiries are retained for a maximum of 3 years unless you request earlier deletion.
6. Third-Party Services
We may use reputable third-party tools (such as email delivery services or analytics platforms) that process data on our behalf under appropriate data processing agreements. We do not allow these providers to use your data for their own purposes.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, please contact us at info@sripadatech.com. We will respond within 30 days.
8. Cookies
This website uses only essential session cookies required for form submission security. No third-party tracking or advertising cookies are used.
9. Security
We implement appropriate technical and organisational measures to protect your data, including TLS encryption for data in transit, access controls, and regular security reviews.
10. Contact
For privacy-related questions, please contact:
Sripadatech
OM Residency, Madhuban Society, Shitole Nagar,
Old Sangvi, Pune – 411027, India
info@sripadatech.com